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TECHNICAL SUPPORT SPECIALIST

Subic Bay Freeport Zone

 

JOB DESCRIPTION:

The The Technical Support Specialist is primarily responsible in performing onsite check-up, diagnostic, and repair of desktop and laptop of the client.

 

DUTIES & RESPONSIBILITIES:

  • Conduct check-up, diagnostic and repair of desktop, laptop, and printer.
  • Deliver and install replacement parts.
  • Pull out of defective parts.
  • Responsible in the installation of company licensed software.
  • Responsible in the delivery and pull out of service unit to and from designated areas.
  • In charge in reviewing checklist, tagging and deployment of newly purchased unit.
  • Perform preventive maintenance of desktop and laptop.
  • In charge in the scheduling and delivery of repaired units to designated destinations.
  • Pull out unit for thorough isolation of Bench Repair.
  • Get replacement parts and surrender defective parts to RMA Group.
  • Get logs after installation of replacement parts at Client brand.
  • Get snapshot of serial number and physical condition of the unit for parts approval.
  • Coordinate with peers and other Departments to ensure strict adherence and compliance to business processes
  • Perform other tasks that maybe assigned from time to time.

 

QUALIFICATIONS:

  • Candidate must possess at least a BS Computer Engineering or its equivalent degree.
  • Goal-oriented, aggressive, and can work under minimum supervision
  • Applicants must be willing to work in Subic bay Freeport Zone.
  • Full-Time position available.

Interested applicants may email their resumes at This email address is being protected from spambots. You need JavaScript enabled to view it. and indicate the desired job position in the subject.

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